No more chasing prospective tenants for applications, booking inspections or responding to general inquiries. Our part-time or full-time Leasing Co-ordinators take on the tasks that take up the most of your time and keep you away from relationship management and giving your best to your clients.

Chasing tradespeople, communicating with tenants and following up on key returns take time away from a Property Manager's day. Our Repairs & Maintenance Administrators ensure jobs are completed, logged and invoiced, both cost-effectively and promptly, letting you manage a larger portfolio of properties in reduced time.

Heading on holidays or need help during a boom in your business? Our Relief Property Managers are highly-experienced and know what it takes to be a successful. With your reputation and client-base firmly supported?? Juggling a holiday around work or struggling with a sudden increase in business is a thing of the past.

An essential part of any Property Management role, routine inspections flag issues, ensure the property is kept in the best possible condition and protects your clients' investment. However, arranging and confirming inspections can take up more time than the actual inspection visit. Our Routine Inspection Administrators preschedule routine inspections, communicate with tenants and follow up to ensure your time is best spent on the important work of inspections, not diary management.

Inquiries from tenants come at all times of the day and for a multitude of reasons. Our Tenancy Care Staff are on call (during the hours you stipulate to answer questions), provide guidance or manage communication between landlord and tenant. They assist with general maintenance of a property from lawn mowing and gardening, through to guiding a tenant where to find legislation on their concerns.

Juggling lease and rent reviews and maintaining KPI registers are time-consuming and often frustrating aspects of Property Management. Our Lease/Rent Review/Networking Call Administrators provide monthly lease renewal and rent review reports, making your monthly management reports easy to collate and present.

Not everyone has a knack for finance and bank reconciliations! Our Finance Administrators do all of your back-end accounts work from daily bank balancing, setting up utilities and strata payments through Filesmart and advising debits to landlords. We protect the financial position of your Property Management portfolio with accurate and timely Finance Admin.

It can be hard to take a step back from your work day to analyse your portfolio and position and make plans for the future. Our Position & Portfolio Reporting experts provide you with an accurate snapshot of your portfolio, highlighting areas for growth or potential concerns. Make the most of your business development time by having this information created for you accurately and professionally.

Real-time customer support via online chat is often the preferred method of contact for many customers. By outsourcing this important part of your modern business, your customers can receive detailed answers to their inquiries from our speciality-trained Customer Care Support staff. Dedicated to your brand's culture and goals, they begin and maintain important relationships to convert conversations into sales.

Attention-grabbing campaigns get results! Our Campaign Co-ordinators produce online and offline marketing strategies so you can get your clients towards “SOLD!” They understand and adhere to corporate style and copywriting guidelines and build and maintain important relationships with preferred suppliers – all while you get on with what you do best: selling property and building client relationships.

Ticking all the boxes to complete sales can be time-consuming and finicky. Our Sales Trust Administrators have their eye across the whole of your sales division, handling all day-to-day operations relating to trust accounts and settlements. Verifying deposits on exchange, following up with solicitors, confirming settlement dates, right down to typing up statements on settlement, our Sales Trust Administrator’s eye for detail will ensure a smooth transaction from the very beginning of a property sale right through to sign-off.

Our Administration Assistants/Finance Administrators coordinate meetings and general day-to-day office tasks, with the added knowledge of accounting software to keep all your bookkeeping up to date. Dedicated to supporting your team, their excellent communication and organisational skills ensure deadlines are prioritised and met without you having to lift a finger. With a client-focussed approach and high levels of competence in word processing and Microsoft programs - Outlook, Excel, Power Point and Word, as well as meticulous attention to detail, our admin staff will keep everyone and everything on track.