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Universal Property Systems
FAQs
How do I train my assistant?

For Property Management department, there are a range of phases and manuals provided as well as onsite and Skype training with UPS head of Property Management.
Marketing and Sales works differently because each organisation has their own process and guidelines that need to be followed to keep brand identity. In this case it is best for business holder to train via Skype and have UPS Global Team Manager as support for further assistance.

How much does it cost to outsource my admin tasks?

Our recruitment, training and management services are included in the hourly rate for your staff.
This means an all-inclusive rate and no surprises. Saving you up to 70% of regular labour costs, our rates are competitive and clear.

What if I'm unhappy with a staff member's performance?

Simply let us know that you're having difficulty and we'll take care of it. We will either provide further training or find a replacement for you.

How can I be sure the quality of work will be up to standard?

Our team members develop a deep understanding of your business and brand to ensure the quality of their work meets your standards. Our training and leading-edge software, combined with the support of our Team Leaders means that your work is in the safest of hands.

How can I be sure I'm getting value for money?

Outsourcing means you only pay for time spent on actual working tasks. Our sophisticated software captures screenshots, allow collaboration and gives accurate timesheets. You always have full visibility over the work that is done.

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